Report Templates
  • 12 Jun 2024
  • 8 Minutes to read
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Report Templates

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Article summary

Overview

Report templates allow you to define a standard format users can follow when they create reports in ThreatConnect®, ensuring consistency across your team’s reports and eliminating time spent creating reports from scratch.

When building a report template, you can add content blocks with preconfigured text or visual elements, such as charts, images, tables, and saved graphs from Threat Graph, or placeholder sections that users can fill in after they create a report from the template. Once you customize and save a report template, users in your Organization can use it when creating a report for a Group, a report for a Case, or a generic report (i.e., a report that is not for a specific Group or Case).

Note
At this time, no out-of-the-box report templates are available.

Before You Start

User Roles

  • To create, edit, save, organize, and delete report templates, your user account must have an Organization role of Standard User, Sharing User, Organization Administrator, or App Developer.
  • To create reports from a report template, your user account must have an Organization role of Standard User, Sharing User, Organization Administrator, or App Developer.

Creating a Report Template

Follow these steps to create a report template in ThreatConnect:

  1. Click Reporting on the top navigation bar.
  2. Click + Create Template at the top right of the Reporting screen and select the type of report template to create (Generic, Case, or Group). After you select a report template type, the Template Editor will open and display a blank report template of the selected type, as well as the Add Section drawer. Figure 1 shows a blank Group report template.
    Note
    By default, newly created report templates contain placeholder Report Header and Report Footer sections.
    Figure 1_Report Templates_7.5.0

     

  3. On the Add Section drawer, select the sections to add to the report template.
  4. (Optional) Organize the report template’s contents and layout.
  5. Click Save Template at the top right of the Template Editor to save the report template.

Adding Content to a Report Template

When you have a report template open in the Template Editor, you can add content to it from the Add Section drawer. To open this drawer, click + Add Section in the Template Editor toolbar.

The sections you can add to a report template belong to one of the following categories and depend on the type of report template you have open in the Template Editor:

Group Data Placeholder

Group Data Placeholder sections, available for Group report templates, are placeholder sections that correspond to the following Group Data sections for reports:

You cannot customize Group Data Placeholder sections within a Group report template. When a user creates a report for a Group from a Group report template with Group Data Placeholder sections, each of the corresponding Group Data sections in the report will be populated with their respective data from the Group, with the exception of the Attributes section, which the user will need to edit to select a specific Attribute to add to the report.

Case Data Placeholder

Case Data Placeholder sections, available for Case report templates, are placeholder sections that correspond to the following Case Data sections for reports:

You cannot customize Case Data Placeholder sections within a Case report template. When a user creates a report for a Case from a Case report template with Case Data Placeholder sections, each of the corresponding Case Data sections in the report will be populated with their respective data from the Case, with the exception of the Attributes and Notes sections, which the user will need to edit to select a specific Case Attribute and Case Note, respectively, to add to the report.

Basic Elements

You can add any of the following Basic Elements sections to a Group, Case, or generic report template:

After you select a Basic Elements section from the Add Section drawer, you will be prompted to select the format in which you want to add the section to the report template. There are two formats available for each of the Basic Elements sections:

  • Placeholder Block: Placeholder blocks act as prompts that indicate where users should add specific information and elements to reports created from a report template. If a Basic Elements section is added to a report template as a placeholder block, users must configure the section manually after they create a report from the template. (See Adding Basic Elements to a Report for more information on configuring each of the Basic Elements sections.)
  • Content Block: Content blocks contain predefined visual and text-based elements that are populated automatically in reports created from a report template. If a Basic Elements section is added to a report template as a content block, users do not need to configure the section after they create a report from the template, as it will have already been configured in the template.
Important
If a Graph section added to a saved report template contains a graph that has since been deleted, or if it contains a graph from an Organization you do not belong to (i.e., a Super User in your home Organization added a graph from a different Organization to the Graph section), the section will change to a placeholder block in the report template and reports created from it. In addition, a message stating “One or more graphs in this report have been deleted.” will be displayed at the top of the Template Editor and Report Editor when viewing the report template or reports created from it, respectively. In this scenario, edit the Graph section and select a different graph to use in the section.
Important
If a Chart or Table section Is added to a report template as a content block, but returns no data, a message stating so will be displayed within the section in the report template and reports created from it. In this scenario, the section will be considered an empty section.

Layout Elements

You can add any of the following Layout Elements sections to a Group, Case, or generic report template:

By default, new report templates include placeholder Report Header and Report Footer sections.

Organizing a Report Template

As you build out a report template, you may want to organize its contents and layout. To do so, hover over a section in the report template while it is open in the Template Editor and select one of the following options:

  • Move Content UpMove Content Up icon_Reports: Select this option to move the section further up in the report template.
  • Move Content DownMove Content Down icon_Reports: Select this option to move the section further down in the report template.
  • + Add Above: Select this option to add a section above the current section.
  • + Add Below: Select this option to add a section below the current section.
Note
The + Add Above and + Add Below options are helpful when you want to add a Divider or Page Break section between two sections in a report template.

Editing a Report Template

While you have a report template open in the Template Editor, you can edit the template’s name and manage the sections in the template.

Editing a Report Template’s Name

Click EditEdit button_Details card_Details screenat the top left of the Template Editor to edit the report template’s name. After you enter a new, unique name for the report template, click ConfirmConfirm icon_Details screen.

Managing Sections in a Report Template

Editing a Section in a Report Template

Hover over a section in a report template and select Edit ContentEdit Content icon_Reportsat the top right of the section to edit it.

Removing a Section From a Report Template

Hover over a section in a report template and select Remove ContentRemove Content icon_Reportsat the top right of the section to remove it from the template. If you removed a section by accident, click Undo in the confirmation message at the lower-left corner of the screen to re-add the section.

Saving a Report Template

Saving a report template allows you and other users in your Organization to access it from the Templates tab of the Reporting screen and use it when creating reports. Depending on whether you are working with a saved or unsaved report template, the options available when saving the report template will differ.

Note
If you try to refresh, navigate away from, or close a browser tab displaying an unsaved report template or a saved report template with unsaved changes, you will be prompted to confirm the intended action, as doing so will result in the loss of any unsaved changes.
Important
If you are a Super User, it is recommended that you identify whether a report contains data from Organizations outside of your home Organization in the report’s description when saving it so that other users in your home Organization do not attempt to open the report. (See Managing Data in All Organizations: Reports and Report Templates for more information.)

Saving a New Report Template

Follow these steps to save a new (i.e., unsaved) report template that is open in the Template Editor:

  1. Click Save Template at the top right of the Template Editor.
    Note
    If there are no sections added to a report template, the Save Template button will be grayed out.
  2. Fill out the fields on the New Template window as follows:
    • Name: Enter a unique name for the report template. The default value in the Name field will be the name listed at the top left of the Template Editor.
    • Description: (Optional) Enter a description of the report template.
  3. Click Save on the New Template window.

Saving Changes to a Saved Report Template

If you have a saved report template open in the Template Editor, click Save Template at the top right of the screen and select Save Changes to save any changes made to the report template since it was last saved.

Saving a Copy of a Saved Report Template

Follow these steps to save a copy of a saved report template that is open in the Template Editor:

  1. Click Save Template at the top right of the Template Editor and select Save a Copy….
  2. Fill out the fields on the Save a Copy window as follows:
    • Name: Enter a unique name for the report template. The default value in the Name field will be the name listed at the top left of the Template Editor with the text “ - COPY” appended to it.
    • Description: (Optional) Enter a description of the report template or update the existing description if one is present.
  3. Click Save on the Save a Copy window.
Note
You may also save a copy of a saved report template on the Templates tab of the Reporting screen.

Deleting a Report Template

If you have a saved report template open in the Template Editor, click the menu at the top right of the screen and select Delete… to delete the report template.

Note
You may also delete a saved report template on the Templates tab of the Reporting screen.

Creating a Report From a Saved Report Template

See the “Creating a Report From a Report Template” section of Creating a Report for instructions on creating reports from saved Group, Case, and generic report templates.


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