Before you can use the Polarity MCP, confirm the following conditions are met:
Polarity Server is running and accessible over HTTPS.
At least one integration is running on the server.
The MCP only returns useful data if integrations are active and subscribed to by the authenticated user.
AI is enabled in the server's Model Settings in the UI (see Enabling the MCP Server).
Without this, the conversations/chat API and MCP reducers will not function, though the MCP endpoint itself will still route.
You have a valid Polarity user account and can obtain a JWT token for API authentication (see Authenticating with the MCP Endpoint).
Ensure MCP is enabled in the Server by navigating to the
.envfile and adding in the lineHERMES\_MCP\_SERVER=trueYour MCP client supports
StreamableHTTPtransport.The Polarity MCP does not use
STDIOtransport. Confirm that your client or SDK supports HTTP-based MCP connections.