MTTR Average
  • 24 Aug 2022
  • 1 Minute to read
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MTTR Average

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Article summary

MTTR Average provides a comparative numerical representation of MTTR over a period of days, weeks, or months and highlights the percentage increase or decrease of MTTR during that period of time.

Note
If a Case’s status is set to Closed and then it is re-opened, the MTTR Average metric will be re-calculated automatically.

Select MTTR Average on the Details step of the Add New Card drawer to display the Query step (Figure 1).

Graphical user interface, application  Description automatically generated

 

  • Date Range: Select the period of time during which the MTTR Average metric will be calculated.
    Note
    If the MTTR Average metric has increased over the selected date range, a red bar will be displayed at the bottom of the card. Similarly, if the MTTR Average metric has decreased over the selected date range, a green bar will be displayed at the bottom of the card.
  • Click the SAVE button at the upper-right corner of the drawer. The MTTR Average card will now be displayed on the dashboard.

ThreatConnect® is a registered trademark of ThreatConnect, Inc.

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