---
title: "Configure Server License | Polarity Server v5 Administrator Guide"
slug: "polarity-configure-the-server-license"
description: "Set up and manage your Polarity Server v5 license configuration. Learn how to activate your license, view seat count, check subscription status, and configure license settings for your deployment."
tags: ["License Installation", "Polarity Enterprise", "Polarity Server"]
updated: 2024-12-23T21:21:20Z
published: 2024-12-23T21:21:20Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.threatconnect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure the Server License

*Install or update your license on Polarity Server v5.*

## Installing or Updating Your Polarity Server License

You can update or install the license on your Polarity server by adding the license file to the correct location on the Polarity Server. The license file will be named polarity.lic and should be located in the directory /app/license on your Polarity server.

Start by copying your license file to license directory.

```shell
cp polarity.lic /app/license/polarity.lic
```

Restart the Polarity Server containers so the license is loaded.

```shell
cd /app && ./down.sh && ./up.sh
```

Questions?Please contact Polarity Customer Success at CustomerSuccess@Polarity.IO for questions about your license file.

## Troubleshooting

Check out the common issues below if you run into problems after installing your license file.

### Solve CR/LF Endings on the License File

If the Polarity Server license file has Windows-style line endings in it, the server will throw errors but will not crash. You can check the server status by running the following commands:

```shell
cd /app
./health_check.sh
```

To diagnose the issue, you can run the following grep on the server log:

```shell
docker logs polarity_platform | grep "scheduler.schedule"
```

If you see the error message:

TypeError: scheduler.schedule is not a function

you likely have a license with Windows line endings. You can confirm that there are Windows line endings by running the file command on the license file. The output will show CR/LF line terminators.

```shell
file /app/license/polarity.lic
```

The following output indicates this issue:

polarity.lic: ASCII text, with very long lines, with CRLF line terminators

To convert the line endings, you can use the following command which will rewrite the existing license file:

```shell
vi polarity.lic -c "set ff=unix" -c ":wq"
```

If the user has access to yum you can also install dos2unix and use that utility to convert the file:

```shell
yum install dos2unix
dos2unix /app/license/polarity.lic
```

Restart the server process after running the above commands.

```shell
cd /app && ./down.sh && ./up.sh
```