---
title: "MTTR Average Knowledge Base Article | ThreatConnect"
slug: "mttr-average"
description: "This article describes how to add and configure the MTTR Average metric card in a custom dashboard."
updated: 2022-08-24T13:57:03Z
published: 2022-08-24T13:57:03Z
canonical: "knowledge.threatconnect.com/mttr-average"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.threatconnect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MTTR Average

**MTTR Average** provides a comparative numerical representation of MTTR over a period of days, weeks, or months and highlights the percentage increase or decrease of MTTR during that period of time.

NoteIf a Case’s status is set to **Closed** and then it is re-opened, the **MTTR Average** metric will be re-calculated automatically.

Select **MTTR Average** on the **Details** step of the [**Add New Card** drawer](/v1/docs/adding-a-cases-metric-card-to-a-dashboard) to display the **Query** step (Figure 1).

![Graphical user interface, application Description automatically generated](https://cdn.document360.io/dfc206c8-1c9f-4725-b74d-a66f83432320/Images/Documentation/mttr-average-image-lymjjqys.png)

- **Date Range**: Select the period of time during which the **MTTR Average** metric will be calculated.NoteIf the **MTTR Average** metric has increased over the selected date range, a red bar will be displayed at the bottom of the card. Similarly, if the **MTTR Average** metric has decreased over the selected date range, a green bar will be displayed at the bottom of the card.
- Click the **SAVE** button at the upper-right corner of the drawer. The **MTTR Average** card will now be displayed on the dashboard.

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