---
title: "Analyst Workload Knowledge Base Article | ThreatConnect"
slug: "analyst-workload"
description: "This article describes how to add and configure the Analyst Workload metric card in a custom dashboard."
updated: 2022-08-24T14:06:44Z
published: 2022-08-24T14:06:44Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.threatconnect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Analyst Workload

**Analyst Workload** provides a graphical representation of the current total Case workload of individual users and the severity of those Cases.

1. Select **Analyst Workload**on the **Details**step of the [**Add New Card**drawer](/v1/docs/adding-a-cases-metric-card-to-a-dashboard) to display the **Query**step (Figure 1).![Chart  Description automatically generated](https://cdn.document360.io/dfc206c8-1c9f-4725-b74d-a66f83432320/Images/Documentation/analyst-workload-image-k7bd1ccv.png)
  - **Owners**: Select the owner(s) whose data are to be displayed on the card. In order to circumvent permissions errors, toggle the **Inherit owner selections from My Intel Sources**slider off, clear all selections under **Intel Sources**and **My Communities**, and leave the **View <*Organization name*>**slider toggled on.NoteA **My Orgs** list will be displayed in place of the **View *<Organization name>*** slider for Super Users, which allows them to select the Organizations whose data are to be displayed on the card. See [*ThreatConnect Super User Guide*](/v1/docs/threatconnect-super-user-guide) for more information.NoteYou can select a single owner by hovering over the owner’s name and clicking ![Icon  Description automatically generated](https://cdn.document360.io/dfc206c8-1c9f-4725-b74d-a66f83432320/Images/Documentation/analyst-workload-image-et3ezgjl.png) **only**.
  - **Card Preview**: This section displays a preview of the card.
  - **Chart Type**: Select the type of chart to display.
  - Click the **NEXT**button at the upper-right corner of the drawer.
2. The **Options** step will be displayed (Figure 2). Here, you can customize the look of the **Analyst Workload**dashboard card.![Chart, funnel chart  Description automatically generated](https://cdn.document360.io/dfc206c8-1c9f-4725-b74d-a66f83432320/Images/Documentation/analyst-workload-image-8m6ihudh.png)
  - **Chart Configuration Checkboxes**: Use the checkboxes to customize the look of the chart. The available options change based on the type of chart selected in the **Query** step (Figure 1). In this example (**Stacked Horizontal Bar Chart**), the **Show Gridlines**checkbox is displayed. However, if **Heat Map**is selected as the chart type, the **Show Gridlines**checkbox will not be displayed.
  - **Card Width**: Enter a number for the card’s width. The default width of a card is 4, and the maximum width you can set for a card is 16.
  - **Card Height**: Enter a number for the card’s height. The default height of a card is 2, and the maximum height you can set for a card is 5.
  - **Bar Gap Size**: Enter a number for the bar gap size, which is the amount of space between each bar in the graph.
  - Click the **SAVE**button at the upper-right corner of the drawer. The **Analyst Workload**card will now be displayed on the dashboard.

NoteFor all chart types except **Polar Chart**, clicking a chart element on the **Analyst Workload**dashboard card that represents a set of Cases assigned to a user will open a filtered view of all open Cases assigned to that user in a new tab.

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