---
title: "Active Cases Knowledge Base Article | ThreatConnect"
slug: "active-cases"
description: "This article describes how to add and configure the Active Cases metric card in a custom dashboard."
updated: 2022-08-24T14:04:12Z
published: 2022-08-24T14:04:12Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.threatconnect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Active Cases

**Active Cases** provides a graphical representation of the total number of active [Cases](/v1/docs/workflow-cases) (i.e., Cases with a status of **Open**) assigned to each user or user group.

1. Select **Active Cases**on the **Details**step of the [**Add New Card**drawer](/v1/docs/adding-a-cases-metric-card-to-a-dashboard) to display the **Query**step (Figure 1). ![Graphical user interface, application  Description automatically generated](https://cdn.document360.io/dfc206c8-1c9f-4725-b74d-a66f83432320/Images/Documentation/active-cases-image-36l0b4o4.png)
  - **Owners**: Select the owner(s) whose data are to be displayed on the card. In order to circumvent permissions errors, toggle the **Inherit owner selections from My Intel Sources**slider off, clear all selections under **Intel Sources**and **My Communities**, and leave the **View <*Organization name*>**slider toggled on.NoteA **My Orgs** list will be displayed in place of the **View *<Organization name>*** <organization name="">&nbsp;slider for Super Users, which allows them to select the Organizations whose data are to be displayed on the card. See&nbsp;</organization>[<organization name=""><em>ThreatConnect Super User Guide</em></organization>](/v1/docs/threatconnect-super-user-guide) <organization name="">for more information.</organization>NoteYou can select a single owner by hovering over the owner’s name and clicking ![Icon  Description automatically generated](https://cdn.document360.io/dfc206c8-1c9f-4725-b74d-a66f83432320/Images/Documentation/active-cases-image-ied1qwwk.png) **only**.
  - **Card Preview**: This section displays a preview of the card. By default, the **Assignee**tab is selected, which displays users assigned to active Cases. Select the **Group**tab to display user groups assigned to active Cases.
  - **Chart Type**: Select the type of chart to display.
  - Click the **NEXT**button at the upper-right corner of the drawer.
2. The **Options** step will be displayed (Figure 2). Here, you can customize the look of the **Active Cases**dashboard card.![Graphical user interface, application  Description automatically generated](https://cdn.document360.io/dfc206c8-1c9f-4725-b74d-a66f83432320/Images/Documentation/active-cases-image-j8wl8mrp.png)
  - **Color Scheme**: Select the color scheme for the card.
  - **Chart Configuration Checkboxes**: Use the checkboxes to customize the look of the chart. The available options change based on the type of chart selected in the **Query** step (Figure 1). In this example (**Advanced Pie Chart**), the **Disable Tooltips** and **Use Gradient**checkboxes are the only options displayed in this section. However, if **Vertical Bar Chart**is selected as the chart type, checkboxes for configuring the chart’s axes, labels, legend, and gridlines will also be displayed.
  - **Card Width**: Enter a number for the card’s width. The default width of a card is 4, and the maximum width you can set for a card is 16.
  - **Card Height**: Enter a number for the card’s height. The default height of a card is 2, and the maximum height you can set for a card is 5.
  - Click the **SAVE**button at the upper-right corner of the drawer. The **Active Cases**card will now be displayed on the dashboard.

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20118-03 v.03.B
